Digital Media Solutions Provider Nabs Awards for Consistent Growth in Digital Media and Stellar Customer Service
NEW YORK – Undertone, which delivers quality display and video experiences for advertisers, publishers and the global audiences they serve, announced that it has received major industry recognition for its growth in the digital media space and its commitment to providing unparalleled customer service. The company has been named one of the OnMedia Top 100 Private Companies by AlwaysOn, a list that recognizes leading digital media companies operating in the advertising, marketing and content publishing sectors. Additionally, Undertone was recently awarded the 2010 ASPY Award for “Best Customer Service” by The Aspen Group, an informal association of interactive media directors, strategists, planners and buyers.
With the already-crowded digital media business becoming cluttered by more new entrants every day, advertisers, agencies and publishers view customer service as a crucial factor in helping to identify the providers that stand above the fray. Undertone’s placement on the OnMedia Top 100 list and recognition by the Aspen Group underscore its continued success in providing its valued clients with a diverse range of quality digital advertising solutions at scale, delivered with a level of service unmatched in the market.
“We understand that we can work with any number of digital media providers, and we work with many, but we keep coming back to Undertone because we know they will go above and beyond in every campaign,” said Amber Foreman, Director of Digital Media, Southwest Media Group. “They always bring new ideas to the table, but most importantly, they always bring solutions. Undertone is a true partner to the agency throughout the entire campaign – not just the insertion order.”
Recently named to the Silicon Alley Insider Digital 100, Undertone’s customer satisfaction levels consistently exceed 90 percent. Its commitment to service includes building on its clients’ present and future digital advertising needs with solutions that anticipate dynamic market trends. To this end, the company made strategic acquisitions in the fourth quarter of 2010 specifically to address the market opportunity for online video capabilities and global reach.
“Online advertising is a relationship-driven business,” said Kelly Wenzel, Senior Vice President of Marketing, Undertone. “Advertisers, agencies and publishers choose to work with Undertone because we offer differentiated products and technology and combine them with exceptional service. It’s great validation to be recognized for continued success on both of these fronts.”
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Undertone delivers quality display and video experiences for advertisers, publishers and the global audiences they serve. Undertone’s Digital Advertising Suite™ is a unified platform that supports targeting, optimization and reporting across multiple formats. Armed with the insights to turn data into better decisions, Undertone helps marketers around the world create value from their online investments. For more information, go to www.undertone.com.